Redeeming a code
Go to your dashboard and find the coupon box at the bottom of the balance card. Enter the code and click Redeem. The credits are added straight away as a granted bucket, described as a code top-up.Redeeming from a link
The code box can be pre-filled from the URL, using?code=, ?coupon=, or ?giftcard=. If you have
been sent a link with a code in it, the field is already filled when the page opens.
When redemption fails
Top-up packages
The balance card also sells credit packages directly:
All three are the same rate — there is no bulk discount built into the packages themselves. The
discount comes from your plan instead: WJI VIP takes 20% off and WJI SVIP takes 30% off credit
top-ups. Account group and account-specific arrangements can also apply a discount. Whichever applies
shows as a label on the package.
Checkout is handled by Stripe, in US dollars. That is the only payment provider.
There is no “my gift cards” page. Redeemed codes do not appear in your wallet records as gift-card
entries — you see the resulting credit bucket instead.